Privacy Policy
This Privacy Policy describes how Linensimplicity (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
We also collect personal information that you provide to us directly, including your name, billing address, shipping address, payment information (including credit card numbers or other payment methods), email address, and phone number.
2. How We Use Your Information
- Process and fulfill your orders (including shipping and payment processing);
- Communicate with you about your order or account;
- Screen orders for potential risk or fraud;
- Provide you with information or advertising relating to our products or services (if you have opted in).
3. Sharing Your Information
We share your personal information with trusted third parties to help us operate our business. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies
Our website uses cookies and similar technologies to ensure basic site functionality, improve user experience, analyze traffic, and deliver relevant marketing content.
You can control or disable cookies through your browser settings at any time. Disabling essential cookies may affect website functionality.
4.1 Essential Cookies
These cookies are necessary for the website to function properly. They support secure checkout, navigation, and customer privacy settings.
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2 years |
| _secure_session_id | Used in connection with navigation through the storefront. | 24 hours |
| _shopify_country | Used in connection with checkout. | Session |
| _shopify_m | Used for managing customer privacy settings. | 1 year |
| _shopify_tm | Used for managing customer privacy settings. | 30 minutes |
| _shopify_tw | Used for managing customer privacy settings. | 2 weeks |
| _tracking_consent | Tracks user consent preferences. | 1 year |
| _shopify_y | Shopify analytics cookie for session tracking. | 1 year |
| _shopify_s | Shopify analytics cookie for session tracking. | 30 minutes |
| cart, cart_sig, checkout_token, secure_customer_sig | Used for managing cart and checkout sessions securely. | Session – 2 weeks |
4.2 Analytics Cookies
We use Google Analytics to collect information about how visitors interact with our website. This helps us analyze traffic and improve our store’s performance.
| Name | Function | Duration |
|---|---|---|
| _ga | Distinguishes users for analytics purposes. | 2 years |
| _gid | Used to distinguish users during a session. | 24 hours |
| _gat | Throttles request rate to improve performance. | 1 minute |
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
4.3 Marketing Cookies
We use marketing cookies to help show relevant ads and measure campaign effectiveness, especially on platforms like Facebook and Instagram.
| Name | Function | Duration |
|---|---|---|
| _fbp | Identifies browsers to deliver personalized ads and measure performance. | 3 months |
| fr | Used for retargeting and ad performance tracking. | 3 months |
| _shopify_evids | Used to track ad conversions and store performance. | Session |
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
6. Legal Basis for Processing (EEA/UK Customers)
If you are located in the European Economic Area or the United Kingdom, we process your personal information under the following legal bases:
- Your consent;
- The performance of a contract between you and us;
- Compliance with our legal obligations;
- Our legitimate interests, such as improving our services and preventing fraud.
7. Your Rights
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the right to access the personal information we hold about you, to ask that your personal information be corrected, updated, or deleted. You may also have the right to object to or restrict certain processing and to request data portability.
To exercise these rights, please contact us at info@linensimplicity.com.
8. Data Transfers
Your information may be transferred outside of the EEA/UK, including to Canada and the United States. When we transfer information, we rely on mechanisms such as standard contractual clauses or other appropriate safeguards to protect your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@linensimplicity.com.